Be an Informed Giver


Be an Informed Giver

Club HEAL reminds members of the public to exercise informed giving and to be discerning in responding to fundraising appeals.

From time to time, members of the public may be approached for donations to support various charitable or benevolent causes. While most of these needs are genuine, it is always good to be cautious in responding to such appeals.

There are a few ways for the public to ascertain if a fund-raising activity is genuine.

All public collections of money require the fund-raiser to produce a copy of the collector’s Certificate of Authority, issued by the Singapore Police (SPF) or the National Council of Social Service (NCSS).

You can request the fund-raiser to show you the collector’s Certificate. An NCSS-issued sample certificate and SPF sample certificate is provided for reference.

Apart from requesting to see the Certificate, you can also verify the authenticity of the collections using the following methods:

  1. SMS verification service by Charities Unit, MCCY
    SMS “FR<space><licence/certificate number or organisation name>” to 79777.
    (For example, “FR 2011003000″, “FR L/HH/001111/2011″ or “FR Charity limited”.)
  2.  Online verification
    via Charity PortalNCSS website or SPF website
  3. QR code verification (for NCSS issued permits only)
    Scan the code with your smartphone. You can download the QR Code scanner software from your smartphone’s app store.
  4. Police@SG smartphone application
    Download the Police@SG application and go to “More Links” to assess the Charities and Fund Raising search engine of Charity Portal.

Ask, Check and Then Give

The public should not feel pressurised to give if they feel uncertain. They can always contact the charity or find out more about it and donate at a later date

Anyone with questions may contact us at / 6899 3463. If you wish to make a donation to Club HEAL, learn more on our website:

Resources for informed giving:

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“Don’t count the days, make the days count.” – Muhammad Ali


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